Skip links

Samsung ordered to take additional battery safety measures for Samsung Note 7

Read 2 minutes

galaxy-note-7-1200x801

Samsung Electronics Co Ltd has been ordered by South Korea to take additional measures to ensure that batteries used in Galaxy Note 7 handsets are safe.

The firm is preparing to resume sales of the smartphone in South Korea after it earlier this month recalled at least 2.5 million Note 7s across the globe due to faulty batteries causing some of the phones to catch fire.

The firm is already issuing replacement devices using what it says are safe batteries in several markets including South Korea and the United States.

The Korean Agency for Technology and Standards, in a statement, formally approved the recall plan and said the new batteries being used are safe, Reuters reports.

Samsung was ordered by the agency to have its supplier conduct x-ray tests on the batteries prior to shipment. The agency also ordered Samsung to carry out inspections on its own as an additional safeguard and to extend the refund deadline to Sept. 30 from Sept. 19 previously.

Samsung declined to comment on how many phones are being recalled in South Korea, but the firm’s report to the agency dated Sept. 2 seen by Reuters showed that 429,000 Note 7 phones had been sold prior to the recall. The firm said it is in talks with domestic carriers to offer a 30,000 won ($27.21) mobile tariff credit to affected customers for their October bill.

The world’s top smartphone maker is pushing to get its recall completed as quickly as possible in order to limit damage to its reputation and earnings, and resume sales.

Some analysts say the recall could cost Samsung nearly $5 billion in lost revenue.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.