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Computer outage causes massive delays for travelers at the U.S. airports

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BOSTON, MA – JUNE 11: Commuters transfer from the Red Line southbound to shuttle buses at the MBTA Broadway station in South Boston after a Red Line train derailed at the JFK/UMass stop in Dorchester on June 11, 2019. (Photo by Matthew J. Lee/The Boston Globe via Getty Images)

Thousands of travelers at U.S. airports faced delays on Friday due to nationwide outage of U.S. Customs and Border Protection’s (CBP) processing systems that lasted several hours.

While responding on twitter CBP said “the affected systems are coming back online and travelers are being processed, adding that there was “no indication the disruption was malicious in nature at this time.”

Earlier, CBP said officers were processing international travelers using alternative procedures, which caused “longer than usual wait times.”

People at various U.S. airports went on the social media platforms and posted videos showing lengthy lines at processing checkpoints and several airports warned of extensive delays.

On an average day, CBP processes around 358,000 air passengers and crew.

The Federal Aviation Administration (FAA) said the outage had not caused any changes in flights.

This is not the first time the system has faced problems. The system was down for four hours on January 2, 2017, as many travelers were returning from holiday trips.

 

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